However, when sending mail from the shared mailbox, Outlook will always default to the main account. Open a Shared Mailbox using Open & Export-This option will allow you to view the shared mailbox.In Outlook, there are two ways to manually open a shared mailbox:
If the shared mailbox still does not appear, you will have to manually open the shared mailbox. In this case, close Outlook and re-open it after a few minutes. However, it may take Outlook a few minutes to open the mailbox. Normally, a shared mailbox will appear in the navigation panel once access is delegated. Shared mailboxes can be opened and used in Outlook. A shared mailbox allows for a group of people to send an email under an individual alias.
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